Emotional Intelligence

Emotional Intelligence

Just how important is high emotional intelligence to business success? Decades of research now point to emotional intelligence as being the critical factor that sets star performers apart from the rest of the pack. The connection is so strong that 90 percent of top performers have high emotional intelligence.

When it comes to happiness and success in life, emotional intelligence (EQ) matters just as much as intellectual ability (IQ). Emotional intelligence helps you build stronger relationships, succeed at work, and achieve your career and personal goals.

Emotional intelligence (EQ) is the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. Emotional intelligence impacts many different aspects of your daily life, such as the way you behave and the way you interact with others.

If you have high emotional intelligence you are able to recognize your own emotional state and the emotional states of others, and engage with people in a way that draws them to you. You can use this understanding of emotions to relate better to other people, form healthier relationships, achieve greater success at work, and lead a more fulfilling life.

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Emotional intelligence consists of four attributes:

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Self-awareness – You recognize your own emotions and how they affect your thoughts and behaviour, know your strengths and weaknesses, and have self-confidence.

 

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Self-management – You’re able to control impulsive feelings and behaviours, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances.

 

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Social awareness – You can understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization.

 

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Relationship management – You know how to develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict.

Why is emotional intelligence (EQ) so important?

As we know, it’s not the smartest people that are the most successful or the mostfulfilled in life. You probably know people who are academically brilliant and yet are socially inept and unsuccessful at work or in their personal relationships. Intellectual intelligence (IQ) isn’t enough on its own to be successful in life. Yes, your IQ can help you get into college, but it’s your EQ that will help you manage the stress and emotions when facing your final exams.

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Emotional intelligence affects:

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Your performance at work. Emotional intelligence can help you navigate the social complexities of the workplace, lead and motivate others, and excel in your career. In fact, when it comes to gauging job candidates, many companies now view emotional intelligence as being as important as technical ability and require EQ testing before hiring.

 

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Your physical health. If you’re unable to manage your stress levels, it can lead to serious health problems. Uncontrolled stress can raise blood pressure, suppress the immune system, increase the risk of heart attack and stroke, contribute to infertility, and speed up the aging process. The first step to improving emotional intelligence is to learn how to relieve stress.

 

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Your mental health. Uncontrolled stress can also impact your mental health, making you vulnerable to anxiety and depression. If you are unable to understand and manage your emotions, you’ll also be open to mood swings, while an inability to form strong relationships can leave you feeling lonely and isolated.

 

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Your relationships. By understanding your emotions and how to control them, you’re better able to express how you feel and understand how others are feeling. This allows you to communicate more effectively and forge stronger relationships, both at work and in your personal life.

How to raise your emotional intelligence

All information to the brain comes through our senses, and when this information isoverwhelmingly stressful or emotional, instinct will take over and our ability to act will be limited to the flight, fight, or freeze response. Therefore, to have access to the wide range of choices and the ability to make good decisions, we need to be able to bring our emotions into balance at will.

Memory is also strongly linked to emotion. By learning to stay connected to the emotional part of your brain as well as the rational, you’ll not only expand your range of choices when it comes to responding to a new event, but you’ll also factor emotional memory into your decision-making process. This will help prevent you from continually repeating earlier mistakes.

To improve your emotional intelligence—and your decision-making abilities—you need to understand and manage your emotions. This is accomplished by developing key skills for controlling and managing overwhelming stress and becoming an effective communicator.

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Want more? :) Get going and sign up for our comprehensive range of courses to help you improve your Emotional Intelligence. Change your EQ = Change Your Life!

Emotional Intelligence Level 1 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Develop an understanding of the theory behind EQ

 

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Recognise the benefits of EQ

 

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Identify underlying emotions through body language

 

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Identify personalities and how they interact

 

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Understanding the impact of your feelings on thoughts and behaviour

 

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Create a greater understanding of communication techniques with different people

 

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Enhance decision making skills

Emotional Intelligence Level 2 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Understand the role of emotional intelligence in life

 

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Increase your emotional knowledge about yourself

 

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Create links between emotions, thought and behaviour

 

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Learn basic techniques for managing emotions

 

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Integrate emotional intelligence into daily thinking

 

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Distinguish between different types of emotions

 

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Understand the complexity of emotions

Emotional Intelligence Level 3 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Use emotional vocabulary

 

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Express the needs associated with emotion

 

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Express the need for support

 

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Show abilities when making decisions

 

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Practice receptive communication in verbal and non-verbal forms

 

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Interpret different emotions

 

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Recognise negative and positive emotions

 

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Build empathy

Emotional Intelligence Level 4 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Expand your understanding of emotional patterns in yourself

 

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Learn different levels of emotional awareness

 

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Develop methods to think clearly in stressful situations

 

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Discover the effect of interpersonal conflicts

 

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Practice respect for others

 

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Classify strategies to solve problems

 

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Show how emotions can help achieve personal objectives

 

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Discover the importance of values

Emotional Intelligence Level 5 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Describe self-management strategies

 

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Explore the need for support in situations

 

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Apply techniques

 

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Understand the effects of emotions on motivation

 

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Classify emotions in context

 

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Develop ways to deal with difficult emotions in challenging situations

 

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Analyse relations between emotions and their effects

 

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Focus on the impact of not managing negative emotions

Emotional Intelligence Level 6 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Analyse case studies related to emotional intelligence

 

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Looking at the concept of multiple intelligence

 

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Learning to take responsibility for yourself

 

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Create links between emotion, trust and confidence

 

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Recognise examples of where emotional intelligence is vital

 

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Using emotional intelligence to improve relationships

 

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Understanding emotional intelligence in order to build others

 

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Discovering the concept of emotional hijacking

Emotional Intelligence Level 7 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Using emotional intelligence to improve performance

 

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Becoming flexible to change

 

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Developing a readiness to act upon opportunities

 

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Recognise motivational influences

 

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Identify emotional intelligence

 

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Working on emotional intelligence weaknesses

 

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Send clear messages in verbal and non-verbal ways

 

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Show an active interest for others interests and concerns

Emotional Intelligence Level 8 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Using emotional intelligence to improve performance

 

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Using emotional intelligence to inspire people

 

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Understanding diversity and the barriers that can occur

 

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Developing tactics to deal with diversity

 

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Work in a group or team systematically

 

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Focus on a plan to deal with different team members

 

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Analysing self-talk and its effectiveness

Emotional Intelligence Level 9 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Describe characteristics associated with emotional intelligence

 

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Discuss the appropriateness of emotions in different settings

 

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Understand the role of communication and articulating emotions in order to prevent barriers in communication

 

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Identify core skills for developing emotional intelligence

 

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Recognise emotions that influence thought

 

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Understanding the importance of accurate self-reflection

 

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Building an emotional competence framework

Emotional Intelligence Level 10 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Recognise emotions that influence decision making

 

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Understanding your emotional limits

 

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Identify case studies related to a developed emotional intelligence

 

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Managing your own disruptive behaviour

 

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Aligning your goals, expectations and reality

 

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Exploring your ambitions and identifying goals

 

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Developing persistence in pursuing your goals

 

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Working with individuals to help them grow their emotional intelligence

Emotional Intelligence Level 11 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Influencing others using effective tactics

 

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Initiating and managing change

 

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Working on tactics to deal with obstacles and setbacks

 

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Identifying what you define as success

 

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Understanding and accepting accountability

 

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Display sensitivity and concern

 

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Developing a deeper awareness of feelings in yourself and others

 

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Looking at the health benefits of emotional intelligence

Emotional Intelligence Level 12 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Developing better problem solving skills

 

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Preventing and managing conflict

 

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Having a sense of worth and capability

 

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Recognise the importance of emotions in all fields

 

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Demonstrating flexibility

 

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Displaying honesty and trustworthiness

 

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Work through stressful situations

Emotional Intelligence Level 13 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Developing better problem solving skills

 

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Develop a deeper understanding of emotional triggers

 

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Building bonds for self-improvement

 

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Fostering co-operation

 

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Understanding assertiveness as an effective tool

 

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Learning about anger management

 

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Learning about stress management on a deeper level

Emotional Intelligence Level 14 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Identifying how emotional intelligence can promote effective presentation skills

 

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Understanding time management and emotions

 

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Taking initiative in various settings

 

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Explaining your actions as local steps to success

 

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Reading a comprehension and identifying emotions

 

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Completing case studies to develop empathy

Emotional Intelligence Level 15 contains 8 one hour lessons. The course focuses on developing critical thinking skills for individuals to expand self-awareness, self-regulation, motivation, empathy and interpersonal skills. One lesson should be completed a week and therefore, should take roughly 8 weeks per level. Once learners have completed this level, they should be able to:

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Identifying how emotional intelligence can promote effective presentation skills

 

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Understanding time management and emotions

 

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Taking initiative in various settings

 

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Explaining your actions as local steps to success

 

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Looking at emotional intelligence and negotiation

 

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Rethinking the four domains of emotional intelligence

 

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Explaining the relevance of each domain

 

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Maintaining focus